[StatusCake] https://account.cloud-ara.tyk.io/signup status is Degraded

Incident Report for Tyk Cloud Status

Resolved

This incident has been resolved.
Posted Nov 18, 2025 - 15:43 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 18, 2025 - 12:57 UTC

Investigating

Test Name: Tyk Cloud Accounts
Status Code: 500
Status Text: Internal Server Error
Check Rate: 30

We are currently experiencing issues affecting our dashboard and billing endpoints. Our team has identified that these disruptions are related to an ongoing incident with our CDN provider, Cloudflare (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).
Impact:
- Dashboard access may be unavailable or intermittent
- Billing, login and signup endpoints are currently experiencing connectivity issues
- Other services remain operational and unaffected

What we're doing:
Our engineering team is actively monitoring the situation. We are working to implement temporary mitigations where possible.

Workaround:
At this time, there is no available workaround. We appreciate your patience as we work to resolve this issue.
We will continue to provide updates as more information becomes available.
Posted Nov 18, 2025 - 12:38 UTC
This incident affected: Web UI (Billing).