Service Degradation for Customers Due to MongoDB Connection Issues on AP-SOUTHEAST-1

Incident Report for Tyk Cloud Status

Resolved

This incident has been resolved.
Posted Oct 23, 2025 - 07:00 UTC

Investigating

We are experiencing MongoDB connection issues in the ap-southeast-1 region. This is affecting the availability of the Control Planes and access to the Tyk Cloud Dashboard for Customers in that region.
Posted Oct 23, 2025 - 06:30 UTC
This incident affected: Web UI (Dashboard) and Deployment Zones (Controller at aws-ap-southeast-1).